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Frequently asked questions

What if my gift card is lost or stolen?

Lost or stolen gift cards will not be replaced or refunded.

When does the gift card expire?

A gift card will expire 12 months from the date of purchase. Any outstanding amount will be forfeited.

How can I check my gift card balance?

You can check your gift card balance at any Hush Puppies retail store or online at www.hushpuppies.co.nz/gift-card-balance

Where can I redeem a gift card?

A gift card is redeemable for merchandise sold at any Hush Puppies retail or online store. A gift card may not be redeemed for cash.