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Frequently asked questions

  • Afterpay is a payment option that allows you to receive your purchase right away, splitting the total into four equal instalments. These payments are due every two weeks, with the first intalment due at the time of purchase.

  • Just continue to the online checkout and select Afterpay as your payment option. Follow the steps to create your account and complete your purchase. Alternatively you can visit www.afterpay.com/en-NZ to create your Afterpay account first before you start shopping.

  • When you go to checkout your order, you will see Afterpay listed as one of the payment options. Simply select this option and either create or sign in to your account to purchase.

  • Yes! Afterpay payment is available in all Number One Shoes, Hannahs and Hush Puppies stores. You will need to download and set up the Afterpay app on your mobile device in order to pay by Afterpay in store. You will find the Afterpay app on the App Store and on Google Play.

  • For help with your Afterpay account we suggest checking out the FAQ section on the Afterpay website https://help.afterpay.com/hc/en-nz

  • Yes, you can return your order to any Number One Shoes, Hannahs or Hush Puppies store (excluding the Hannahs Mt Wellington outlet), provided your item meets the terms of our returns policy.